Lettings is our business, not just part of it!

Have an open and honest relationship with your tenant, so they feel that they can approach you should they cause any damage to your property.

One in four tenants wouldn’t inform a landlord if they had caused significant damage to their rental property, a survey has revealed.

It’s thought that 27% of renters would keep any damage from their landlord.

While 15% said they would secretly hire a professional to repair the damage, 11% have enough faith in their DIY skills to attempt to repair the damage themselves – with the landlord none the wiser.
In total, one third of private renters said they would not tell their landlord about significant damage to a property, while tenants renting from local authorities were less likely to try and avoid telling their landlord about damages, with 25% saying they would not report it compared with 33% of private renters and 36% of housing association tenants.

Of the 58% of honest respondents overall who would own up to the damage, 24% said they would offer to pay the full repair bill, 7% would offer a contribution to the repair bill, and 27% would wait and see if they needed to pay anything.

Whilst the vast majority of tenants will not actively damage a property, accidents do happen, and even well-meaning and reliable tenants can end up inflicting significant damage during their tenancy. The best policy is to encourage an open and honest relationship with tenants, so that tenants don’t feel scared or nervous about reporting any damages as soon as they happen.