Read what the most important people in Newark and Grantham, our customers, have to say about our services…
“I am very happy with the service I have received from all staff at EMPM. My moving situation was unusual in that due to living 160 miles away from the property I am now renting, my Mother had to view for me, and deal with some of the payments and paperwork. The rest of the paperwork I completed electronically or via email. All staff that I dealt with were polite, friendly, and very accommodating of my situation, and I am very happy with all elements of the service that I received.” – Rachel Vickers 6/03/2018
“EMPM have managed our properties for over 7 years now. The level of personal and friendly service has always been consistently highly. We feel that we are placing our assets into the hands of a trusted partner who take care of the properties as if they were their own. They diligently assess the tenants at all stages to ensure that they best fit the criteria of the owner. Communication is always clear, simple and effective. There is a no-nonsense approach and liaison with the tenant is always practical and sensible. A highly recommended Management Company.” – David
“I have used EMPM for several years now and I’m very happy with their service. EMPM are always quick to action any problems that might arise from the tenants & always keep me informed. EMPM are a team that I feel treat my lettings as their own and I have no problems in them making decisions for me if I am away. I would recommend them to anyone with a property to let.” – Jennie
“East Midlands Property Management (formally Newark Property Management) have managed our portfolio of residential properties for over 20 years. In this time they have proved themselves highly efficient in finding and vetting tenants and dealing with the day to day management, as well as handling any issues as they arise and keeping up to date with current legislation. We would have no hesitation in recommending them as letting agents.” – Nick
“I’ve rented the property I am in ( a detached bungalow in Balderton) for nine years, and have been consistently happy with the service provided by EMPM.
Regular inspections are always preceded by a courteous letter or email giving a month’s notice, and whoever calls to look over the house and gardens is always polite and friendly, while also professional and efficient. Suggestions are often made as to improvements, but always followed within 24 hours by, again, a clearly itemised list, and /or further (often a separate leaflet) information on, eg how to prevent condensation, or whatever, or the name of a local specialist to carry out a particular service.
Should I need advice on a particular task, or permission from the owner to carry out a minor improvement, an email to EMPM will always be followed by a swift and helpful response. I suspect I’ll be here until I’m carried out!” – Terry
“EMPM staff is very helpful and I’m really happy to be one of your clients.
You are always there when I’m in need, providing an excellent service, either it is help with finding new home or problems with boiler in existing home. I do always recommend you to my friends and I’m looking forward to be with you for another years.” – Aida
“Really great experience from the viewing through to collecting our keys. Nothing was too much trouble and everything was done to work around what worked best for us. We both work Monday – Friday so we were able to post all the tenancy checks and collect the keys from the house to work around our schedule which is great. The house was in a fantastic condition when we moved in and we are very happy with the whole process!” – Lauren